Sussex's Hard Water Specialists

Simply Better Water
for Every Sussex Home

Sussex has some of the hardest water in the UK โ€” over 300ppm of calcium that silently damages your appliances, irritates your skin, and costs you money every single day. We install premium water softeners that change all of that.

50%
Less salt
per regeneration
40%
Less water
per regeneration
5yr
Valve parts
warranty
1w
Power
consumption

"Hard water is costing Sussex homeowners hundreds of pounds a year in wasted detergent, damaged appliances and premature boiler repairs."

โ€” Simply Softeners, Sussex
๐Ÿ’ง

Sussex water hardness averages 300+ ppm โ€” one of the highest in England. Your boiler, taps and appliances are at risk right now.

Hard water is costing you more than you think

Most homeowners don't realise the true cost of hard water until it's too late. Here's what soft water gives back.

๐Ÿ”ง

Appliances Last Longer

Washing machines, dishwashers, boilers and water heaters all suffer from limescale build-up. Soft water can double their working lifespan.

๐Ÿงด

Use Far Less of Everything

Shampoo, conditioner, soap, detergent, cleaning products โ€” you'll use significantly less of all of them when your water is soft.

๐ŸŒฟ

Better for the Environment

Less plastic packaging, fewer chemicals down the drain, and lower energy bills from a scale-free boiler. Soft water is the eco-smart choice.

โœจ

Softer Skin & Hair

Hard water strips moisture from skin and hair. Soft water is gentler, leaving skin feeling nourished and hair noticeably silkier.

๐Ÿšฟ

No More Limescale

Sparkling taps, streak-free showers, and spotless kitchen surfaces โ€” from day one. No more scrubbing away chalky deposits.

Sussex Water Hardness

Brighton & Hove320 ppm
Very Hard โ€” significant limescale risk
Worthing305 ppm
Very Hard โ€” boiler & appliance risk
Chichester285 ppm
Hard โ€” daily limescale build-up
Crawley275 ppm
Hard โ€” noticeable scale on taps & showers
East Grinstead260 ppm
Hard โ€” above recommended softening threshold

Water is classified as "Hard" above 150 ppm and "Very Hard" above 300 ppm. Most of Sussex sits firmly in the very hard range โ€” well above the threshold where a water softener pays for itself within two years.

50%
Less salt per
regeneration cycle
vs. standard softeners
40%
Less water wasted
per regeneration
great if you're on a meter
2800L
Treated between
regenerations
at 300ppm hardness
5yr
Valve parts
guarantee
included as standard

Everything handled, start to finish

We're not just equipment suppliers โ€” we're your complete water softening solution across Sussex and the surrounding areas.

01

Free Home Survey

We visit your property, test your water hardness with a professional kit, assess your plumbing setup, and recommend the right solution โ€” completely free of charge.

No obligation
02

Professional Installation

Our experienced engineers carry out a clean, tidy installation โ€” typically in just a few hours. We commission the system and walk you through everything before we leave.

Same-day soft water
03

Ongoing Support

We're here after installation too. Whether you need salt refill advice, a service call, or help adjusting your settings โ€” you have a local expert just a phone call away.

Local & responsive
04

Third-Party Installs

Already have a water softener that needs servicing, repair or replacement? We work with most major brands and can assess, repair or upgrade your existing unit.

All brands welcome
05

Eco-Friendly Systems

We install only energy-efficient, low-consumption units meeting the latest eco specifications โ€” using less salt, less water, and drawing barely more than a smartphone charger in standby.

1w standby power
06

Sussex Coverage

We cover Brighton & Hove, Worthing, Chichester, Crawley, Horsham, East Grinstead, Bognor Regis, Shoreham and all surrounding areas across East and West Sussex.

Local specialists

High-performance. Eco-certified. Built to last.

We install a market-leading, eco-certified water softener that combines ultra-high-performance resin technology with genuinely green credentials.

Uses up to 50% less salt than standard softeners
Uses up to 40% less water per regeneration
Ultra Monospheric resin for maximum efficiency
Accepts tablet, granular or block salt
Can be installed sideways to suit any space
Smart metered valve โ€” only regenerates when needed
Quick 46-minute regeneration cycle
5-year valve parts guarantee included
Low-profile cabinet fits neatly in any utility or kitchen

Technical Specifications

Resin Bed Capacity15 Litres
Cabinet Dimensions (Hร—Wร—D)575 ร— 270 ร— 420mm
Capacity at 300ppm2,800 litres
Max Flow Rate3.77 mยณ/h
Regeneration Time46 minutes
Waste Water per Regen<59 litres
Standby Power Draw1w (3w during regen)
Operating Pressure1.5 โ€“ 8.61 bar
Max Water Temperature38ยฐC
Salt TypeTablet, Granular or Block
Suitable For4+ people
Warranty5-year valve parts

From enquiry to soft water in four simple steps

1

Free Survey

Contact us and we'll arrange a free visit. We test your water and assess your home at no cost.

2

Your Quotation

We provide a clear, transparent fixed quote with no hidden charges. You decide when to proceed.

3

Installation Day

Our engineer installs your softener cleanly and efficiently โ€” usually completed in a single visit.

4

Enjoy Soft Water

From that day forward, every tap, appliance and shower in your home runs on beautifully soft water.

Serving Sussex & surrounding areas

We cover the entirety of East and West Sussex, plus neighbouring areas across Surrey, Hampshire and Kent.

We Cover

Brighton & Hove
Worthing & Adur
Chichester
Crawley & Gatwick
Horsham
Eastbourne
Hastings & Rother
Lewes & Wealden
Bognor Regis
East Grinstead
Shoreham-by-Sea
+ parts of Surrey, Hampshire & Kent

Not sure if we cover your area? Get in touch โ€” we'll always do our best to help.

Sussex homes, transformed

โ˜…โ˜…โ˜…โ˜…โ˜…

"The difference was immediate. Our shower screen is spotless, the kettle doesn't fur up, and my skin feels genuinely softer. I wish we'd done this years ago."

SB
Sarah B.Brighton, East Sussex
โ˜…โ˜…โ˜…โ˜…โ˜…

"Really professional from start to finish. The survey was genuinely no-obligation, the quote was fair, and the installation was done in about three hours. Very tidy job."

MH
Mark H.Worthing, West Sussex
โ˜…โ˜…โ˜…โ˜…โ˜…

"Our washing machine was nearly ruined by limescale. Since installing the softener six months ago we've noticed our detergent lasts twice as long and everything just feels cleaner."

LW
Laura W.Chichester, West Sussex

Got questions? We've got answers.

Everything you need to know about water softening in Sussex.

If you live in Sussex, the short answer is almost certainly yes. Look for white chalky deposits around taps and showerheads, a film on your kettle element, dull-looking laundry, or needing large amounts of shampoo to lather. We can also test your water for free during a survey visit.

Most residential installations are completed in 2โ€“4 hours by our engineer. The softener is typically installed near the stopcock in a kitchen cupboard, utility room or garage. You'll have soft water running throughout your home the same day.

The main ongoing task is keeping the salt topped up โ€” typically a bag every 6โ€“8 weeks depending on your household size and water usage. Beyond that, an annual service check is recommended. The unit itself is highly reliable and requires minimal intervention.

Softened water is safe for most people. However, as it contains slightly elevated sodium levels, some people prefer to keep the kitchen cold tap on the unsoftened supply for drinking. We can advise on the best setup during your survey.

Savings vary by household but typically include: reduced detergent and cleaning product usage (up to 50% less), longer appliance lifespan, and lower energy bills from a scale-free boiler. Most Sussex households recoup the installation cost within 2โ€“3 years.

Yes. We're happy to install, service or repair softeners from most major brands. If you already have a unit and need it fitting, servicing or replacing, give us a call and we'll discuss your options.

Book your free
no-obligation survey

We'll visit your Sussex home, test your water hardness, and give you a clear quote โ€” completely free. No pressure, no commitment.

๐Ÿ“ž
Call Us07788 133 336
๐Ÿ“ง
Email Ushello@simplysofteners.co.uk
๐Ÿ“
Service AreaAll of East & West Sussex and surrounding areas
๐Ÿ•
HoursMonday โ€“ Saturday, 8am โ€“ 6pm

Request a Free Survey

We'll be in touch within one working day to arrange a convenient time.

๐Ÿ”’ Your details are kept private and never shared. No spam, ever.